U.S. Department of Energy - Energy Efficiency and Renewable Energy
Office of Business Operations
Office of Business Services
The Office of Business Services provides leadership, policy guidance, and technical advice to EERE managers, supervisors and employees on a broad range of mission drivers including human capital, corporate learning, performance management, logistics, acquisitions, travel, and security.
Who We Are
Our Vision
"We sustain functional performance and enable business solutions."
Our Value Proposition
We sustain functional performance by driving existing and creating new system-wide policies, processes and business solutions for a broad range of mission drivers including human capital, corporate learning, performance, logistics, diversity, acquisitions and corporate services.
The Office's Mission
The Office provides leadership, policy guidance, and technical advice to EERE managers, supervisors and employees on a broad range of mission drivers including:
- Human capital
- Corporate learning
- Performance management
- Diversity and outreach
- Communications
- Logistics
- Acquisitions
- Corporate services
- Security
- Facilities management
- Employee travel assistance
We are business enablers that will research and understand our customers' needs. We find the best ways to meet those needs, and then properly apply a myriad of professional solutions and tools to ensure that the best products and service are provided.
Our Services
The Customer Service Center (CSC) provides a variety of services to EERE employees. These services can be requested online through the CSC icon located on each EERE employee's desktop. The CSC system has been designed to accommodate staff needs in a timely manner, provide feedback on actions taken to complete requests, and give customers the ability to comment on CSC service.
To use this service, click the CSC icon on the desktop, complete the required fields, and submit the request. The request will be routed to the appropriate CSC specialist for action. The CSC can handle a wide variety of requests for services and products including:
- Building repairs
- Conference management
- Telephone functions (voice mail, etc.)
- Office moves
- Furniture needs
- Property management
- Property passes
- Business cards
- Door signs
- Cell phones
- Space management
- Blackberries
- Telephone directory/people locator
- Keys/locks
- Travel (foreign and domestic)
- Miscellaneous services
Contact Us
Office of Business Services
Steven Lee, Acting Director
Ron Clark, PhD. Deputy Director
Tobin L. Gatto, Director, Acquisitions and Logistics
Frederick E. Soto, Senior Manager for Performance, Innovation and Learning
Acquisition and Logistics
Tobin Gatto, Supervisory Procurement Specialist, x69957
Lenora Gay, Procurement Specialist, x61266
Tania Strong, Administrative Support Specialist, x61977
Pauline Perando, Program Support Specialist, x62292
Turnetta Cook, Procurement Specialist, x68180
Kim Wade, Program Support Specialist, x69535
Thomas Shoemaker, Program Analyst, x67022
Patrick Behm, Facilities Specialist, x61254
Odell Robinson, Program Support Specialist, x67585
Human Resources Advisor Assignments
Below is a list of HR advisor assignments for each program area of EERE. You can also download an easy-to-print chart of this information.
Office of the Assistant Secretary (EE-1)
Robyn Hebron, x61664
Office of the Principal Deputy Assistant (EE-10)
Nicole McGowan, x64667
Office of Strategic Programs (EE-13)
Robyn Hebron, x61664
Office of Communications and Outreach (EE-12)
Lynda Woodson, x62300
DAS for Energy Efficiency (EE-20)
Nicole McGowan, x64667
DAS for Renewable Energy (EE-20)
Nicole McGowan, x64667
Office of Solar Energy (EE-2A)
Robyn Hebron, x61664
Office of Wind and Water Power Program (EE-2B)
Lynda Woodson, x62300
Office of Geothermal Technologies Program (EE-2C)
Lynda Woodson, x62300
Office of the Biomass Program (EE-2E)
Nicole McGowan, x64667
Office of the Advanced Manufacturing Program (EE-2F)
Lynda Woodson, x62300
Office of the Vehicle Technologies Program (EE-2G)
Lynda Woodson, x62300
Office of Fuel Cell Technologies Program (EE-2H)
Nicole McGowan, x64667
Office of the Building Technologies Program (EE-2J)
Robyn Hebron, x61664
Office of Weatherization and Intergovernmental Program (EE-2K)
Nicole McGowan, x64667
Office of Federal Energy Management Program (EE-2L)
Nicole McGowan, x64667
Office of Business Operations (EE-30)
Robyn Hebron, x61664
Office of Business Services (EE-3A)
Robyn Hebron, x61664
Office of Budget (EE-3B)
Lynda Woodson, x62300
Office of Information and Business Management (EE-3C)
Robyn Hebron, x61664
Office of Project Management and Evaluation (EE-3D)
Nicole McGowan, x64667
Strategic Programs (EE-13)
Robyn Hebron, x61664
Sustainability Performance (EE-2N)
Robyn Hebron, x61664
International Programs (EE-13)
Robyn Hebron, x61664
Analysis & Evaluation (EE-13)
Lynda Woodson, x62300
Legislative, Regulatory & Urban Affairs (EE-13)
Robyn Hebron, x61664
Additional Business Services Personnel
Geraldine Paige, Alternate EERE HQ Security Officer, x60094
Ellen Hilburn, Program Analyst, x75951
Shawn Mason, Training Specialist, x68862
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