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Communication Standards and Guidelines
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Post-Show Tips

"Tear Down"

  • Take down the display, rolling up display graphics with image-side out and using sheet spacers to separate graphics. Take note of any repairs that need to be made to the display and inform Marilyn Burgess. Pack up unused literature, label boxes, and mail back to your office or contractor. At no time should materials be shipping back in the container with the exhibit.

Shipping the Exhibit and Unused Materials

  • Bill of Lading

    You will need to get a bill of lading from the service desk. Fill out one for every shipping destination. If the exhibit is going to another show, write the date that it must arrive at that show on the bill of lading. That way, if the exhibit is diverted to another carrier, it will still arrive on time. If using FedEx, write the shipment number on the bill of lading.

    Shipping Destination

    Make sure you know where the exhibit is going. The 10' exhibit goes back to headquarters or NREL, but sometimes goes to another show. You should be provided with this information before the show. You will find shipping labels for your destination address in the display case.

    Contacting Shipper

    Fill out a label for your shipping company and call them to arrange or confirm the shipment. You will be told ahead of time which carrier will be used to ship the exhibit, if not FedEx. EERE usually uses FedEx for shipping of the exhibit, but you may use any reputable carrier with whom you already have a business relationship.

    FedEx - Used for the 10' exhibit when needs to reach its next destination right away.

    Fill out FedEx labels for each case and box. Make sure you have FedEx labels for each container/carton and a FedEx account number for the shipment. You can use DOE's or subcontractors. DOE's FedEx number is 02003411-4.

    Call (800) GO-FEDEX when the exhibit is ready for shipping.

    Important: Write the FedEx shipment number you receive from the agent onto the bill of lading and on the FedEx forms on your shipment. Sometimes that's all the information FedEx gives to their delivery people when they come to pickup the exhibit, so it's very important that it's on the bill of lading and on the FedEx forms.

Collecting Bills

  • Collect bills if the show personnel have them ready in time. Send the bills to the contractor whose credit card was billed for services/equipment.

  • Back in the Office....

    Be sure to follow up:

    • With requested literature
    • On calls and referrals
    • Provide card reader disk with contacts to your support contractor.