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OpenText Content Management System

Here you'll find information on the OpenText Content Management System, including the user guide for OpenText editors, the QA checklist for sites in OpenText, and the 2009 survey report.

EERE uses the OpenText (formerly RedDot) content management system (CMS) to manage its Web site content. A Web CMS is a tool designed to streamline the creation, organization, and management of Web content by separating the editable content from the layout of that content. The CMS also provides workflow and approval processes to help editors, developers, and QAers keep their content up-to-date, accurate, and standards compliant.

The following documents are available as Adobe Acrobat PDFs. Download Adobe Reader.

User Guide to the Content Management System (PDF 2.2 MB)
A step-by-step guide to OpenText's Web site editing interface.

CMS QA Checklist (PDF 60 KB)
When you have added new content or made changes to existing content in the CMS, you must check to make sure it meets EERE standards and the accessibility guidelines set forth by Section 508. Use the CMS QA Checklist to make sure that you've met these requirements. To see what a properly coded page looks like on the EERE site, view our sample page.

2009 CMS Satisfaction Survey Report (PDF 180 KB)
A report that summarizes a survey of EERE staff and contractors who used the CMS to manage their Web sites. The report documents feedback on issues such as overall satisfaction with the CMS, amount of time spent editing sites, service provided by the EES staff, and the value of certain CMS features.

The follow-up plan for addressing the issues raised in the survey (PDF 24 KB) explains how and when the major concerns raised in the survey will be addressed and lists the issues that have already been resolved.