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Web Roles and Responsibilities

The EERE Web site has dozens of contributors from DOE, the labs, and various contractors to the 130 Web site areas that comprise EERE's Web presence. This page outlines the major roles and responsibilities for EERE's offices and programs and how they support the EERE Web site.

For information about Web Project Management, see the Web Project Management Guidelines.

Chart that illustrates the EERE Web Site's Governance structure. The Information Business Management Systems office is responsible for supporting hosting activities, including cyber security, power, connectivity, hardware, and software. It works jointly with the Technology Advancement and Outreach (TAO) office, which is accountable for the overall leadership and management of the EERE Web site, including oversight of Web standards, federal and DOE policy, and Web site hosting, including OpenText. It also manages the content of EERE's corporate pages, such as the EERE home page and the Consumer and Financial Opportunities Web sites. The EERE Web Enterprise Manager, EERE Web Project Manager, and Web System Administrator are in this office. The EERE Programs and Offices are accountable for developing and maintaining their sites. They and their contractors are responsible for knowing and following the EERE Web standards and hosting requirements. The DOE Program Directors and Site Are Web Coordinators are in this group.

This chart provides an overview of the three main groups that oversee the EERE Web site.

The Office of Technology Advancement and Outreach

These are the key roles within the Office of Technology Advancement and Outreach (TAO) who work on the EERE Web site and their responsibilities.

EERE Web Enterprise Manager

The EERE Web Enterprise Manager, Sarah Kirchen, manages the EERE Web site. She approves all new sites, domain requests, and new navigation, and directly oversees all changes made on the EERE corporate level (i.e., non-program) sites. The EERE Web enterprise manager represents EERE at DOE Web policy meetings, manages TAO and EERE Web contractors, and oversees redesigns, new Web applications on EERE corporate-level pages, and overall EERE Web publishing and reporting.

EERE Web Project Manager

The EERE Web Project Manager, Drew Bittner, manages daily updates and features on the EERE corporate sites, creates new corporate pages and projects to enhance the EERE Web site, and leads EERE's social media activities.

EERE Web System Administrator

The Web System Administrator, Michael Thomas, manages the EERE Centralized Web Hosting Environment and the OpenText Content Management System. Michael and his team also assist the Web Coordinators and their lead contractors with requesting domain names from the Office of the CIO.

The EERE Programs and Offices

These are the key roles within the EERE Programs who work on the EERE Web site and their responsibilities.

DOE Program Director

Each DOE Program Manager is accountable for approving all new sites, redesigns, and special domain requests. They are also responsible for assigning their site area Web Coordinator to their respective Web sites

Web Coordinators

Every major program represented on the EERE site has a Web coordinator who is responsible for overseeing all Web activities in the program office. Web coordinators also manage the day to day changes and maintenance of the program sites. They must be DOE employees. Web coordinators have the following responsibilities:

  • Monitor and update program and office Web sites
  • Ensure that the program director reviews and approves all new sites, redesigns, Web applications, and URL requests
  • Provide guidance to and direct Web project teams to the correct resources
  • Guide office staff, program staff, and contractors in required maintenance tasks
  • Report total program Web site expenditures for annual budget reporting as part of EERE Congressional budget preparation
  • Oversee OpenText maintenance agreement with EES for support to program Web sites
  • Attend EERE Web Coordinator meetings.

See the list of EERE Web coordinators to find a Web coordinator for a specific program.

The Project Review Team

All new Web projects need to follow the guidelines at the Process and Approvals page. All new projects must be run by the Project Review Team.

The Project Review Team helps project teams comply with government and EERE standards in the Web environment. The Project Review Team consists of the EERE Web Enterprise manager, the EERE Web project manager, the Web template coordinator, the Web technical manager, and the Project Review Team Facilitator.

Project Review Team Facilitator

The Project Review Team Facilitator is the liaison between the EERE Web Project Review Team and the Web site project team. The facilitator is also responsible for managing the Project Review Team's documentation.